REVIEW · CHICAGO SEGWAY TOURS

Haunted Ghosts & The Chicago Outfit Segway Tour

★ 4.5 · 38 reviews 2 hours (approx.) From $75 Operated by Absolutely Chicago Segway Tours · Bookable on Viator
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Chicago gets stranger after sunset. This two-hour Segway tour mixes ghost stories, deadly disasters, and gangster lore with an easy ride through the city center. You cover far more ground than you would on foot, and the lit-up buildings give the outing a fine nighttime backdrop.

I love the careful training, especially for first-time riders, and the small groups, capped at eight people. Guides such as Tammie, Aaron, Jeremy, and Carrie have earned praise for their humor, patience, and clear safety instructions. The main drawback is that the ghost material can feel lighter than the title suggests. You get plenty of Chicago history, but the supernatural side is not always the main event.

I also like the mix of movement and storytelling. You stop at places tied to real tragedy, including the Iroquois Theatre fire and the Eastland disaster on the Chicago River. Still, you should expect city history with spooky seasoning, not a full haunted-house experience.

Key points to know before you book

Haunted Ghosts & The Chicago Outfit Segway Tour - Key points to know before you book

  • The Iroquois Theatre fire: Hear how more than 600 people died in the 1903 disaster at the site of one of Chicago’s darkest tragedies.
  • A night ride through central Chicago: The Segway lets you reach the river, Michigan Avenue, and other landmarks without wearing out your feet.
  • First-timer friendly training: Your guide provides a video, helmet, and one-on-one practice before the group heads out.
  • Small groups matter: The tour has no more than eight people, which makes it easier to hear stories and get riding help.
  • The ghost theme is only part of the evening: The strongest material concerns disasters, crime, and Chicago’s past.
  • Dress for moving outdoors: The tour runs in all weather, and previous riders found warm clothing especially useful on chilly nights.

Meeting your guide at 300 East Monroe Street

You meet at 300 E Monroe St, in central Chicago, and the tour returns there at the end. Plan to arrive at least 15 minutes early. That time is used for check-in, waivers, helmet fitting, and the safety briefing.

The staff supplies a helmet and a small bag for personal belongings. Hotel pickup and drop-off are not included, so you need to make your own way to the Monroe Street meeting point.

The guide may be in costume, which helps set the mood before you even start rolling. The tone appears to be lively rather than grim. Guides have been praised for keeping the stories funny and approachable, a useful touch when the subject matter includes mass death and murder.

The group size is one of the tour’s better features. A maximum of eight people gives the guide room to watch how everyone is riding. It also means you can usually hear the narration without the scattered feeling of a large sightseeing group. Bookings allow up to six people together, and the tour requires at least two people to operate.

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The first 15 minutes: learning to ride a Segway

If you have never used a Segway, the opening lesson matters. You watch a video, then receive hands-on instruction from the guide. You spend several minutes learning how to move, stop, turn, and balance on the two-wheeled machine.

The staff aims to make nervous beginners comfortable before leaving the starting area. That effort comes through strongly in the feedback: first-time riders often describe the equipment as easy to use after practice, and guides such as Aaron, Shawn, Josh, and Kate have been singled out for patience and clear teaching.

One practical point is worth noting. A few people wished the practice area were larger, since beginners can feel a little cramped while finding their balance. Do not rush this part. Take the time you need, ask questions, and make sure you can stop with confidence before heading into the city.

Once you get the hang of it, a Segway is a pleasant way to cover ground. You lean slightly to move and shift your weight to control the machine. The ride is not difficult for most people who meet the physical requirements, but you remain outdoors for the full outing, so comfort and balance matter.

The Iroquois Theatre fire and Chicago’s hardest stories

Haunted Ghosts & The Chicago Outfit Segway Tour - The Iroquois Theatre fire and Chicago’s hardest stories

The first major historical stop concerns the Iroquois Theatre fire of 1903. More than 600 Chicagoans died in the disaster, making it one of the city’s most painful historical episodes.

The tour visits the alley connected with the tragedy and explains what happened. This is not a ghost story in the light entertainment sense. It is a reminder that Chicago’s old buildings, theaters, hotels, and public spaces often carry stories of loss that still shape the city’s memory.

This stop also shows why the tour works best when you treat it as a history ride with a supernatural angle. The most powerful material is based on real events. You are not simply hunting for a spooky feeling. You are hearing how disaster, poor safety, and crowded city life once combined with terrible results.

The Segway helps here because you can move between sites without spending the evening walking several blocks at a time. You hear the story, look around, and then roll onward to the next location.

Michigan Avenue, a hotel ballroom, and the ghostly piano

One of the evening’s more traditional ghost stories takes place in a hotel ballroom on Michigan Avenue. Your guide asks you to listen for piano keys that are said to sound without anyone playing them.

This is the sort of stop that will appeal to you if you enjoy old hotel legends and unexplained tales. It also gives the tour a change of pace after the heavier account of the theater fire. The story depends more on atmosphere and suggestion than on a large production, so keep your expectations in check.

You are not entering a haunted attraction with actors and special effects. The pleasure comes from standing in a real city setting at night while your guide connects the place to a ghost story. The setting, the darkness, and the quiet attention of the group do much of the work.

The Michigan Avenue portion also offers good views of Chicago’s illuminated architecture. Even if the piano story does not send chills down your spine, the nighttime city scenery adds value to the ride.

Same place, a completely different route:

Along the Chicago River and the 1915 maritime disaster

The route continues toward the Chicago River, where you hear about the 1915 disaster that claimed the lives of roughly 800 people. The event is often described as the worst maritime disaster in Chicago’s history.

Standing near the river gives the story a useful sense of place. You are not hearing about an event in an abstract museum room. You are looking at the water and the surrounding buildings while the guide explains the tragedy.

This stop is another example of the tour’s real strength: it connects Chicago’s modern streets to the difficult events that happened there. The city may look polished and bright at night, but the river and its banks are tied to a grim chapter.

Riding beside the river also breaks up the stops. The tour is not two straight hours of standing still while someone talks. You listen, ride, pause, and take in the city from different angles. If you enjoy sightseeing but dislike long walking routes, this format is a good fit.

Gangster murders and Chicago’s criminal past

The Chicago Outfit portion brings in the murders and gangland violence that helped give the city its notorious reputation. The guide explains how organized crime shaped the public image of Chicago and connects the stories to places along the route.

This section is likely to please you if you enjoy crime history more than paranormal folklore. The material is grounded in the city’s reputation for gangsters, violence, and political corruption, although the supplied details do not promise a long list of exact crime scenes or famous names.

The guides are a major part of how this section lands. Jeremy has been praised for being funny and well informed, while Carrie was described as especially entertaining. Tammie also received strong praise for communicating hazards while keeping the ride fun. A good guide can turn a familiar gangster story into an engaging stop, while a less lively guide could make the same material feel routine.

The group pauses at places connected with the stories, then moves through the city after dark. That combination of real streets and spoken history gives the tour more character than a standard indoor talk.

Seeing Chicago’s lights from a Segway

The route is not only about ghosts and crime. You also get to glide past Chicago landmarks after nightfall, when the buildings are lit and the streets take on a different look.

This is where the Segway earns its keep. Walking tours can cover a lot of ground, but two hours on foot can leave you focused on your feet. The machine lets you move quickly between sections of the city while still stopping often enough for the guide to speak.

The ride itself is part of the entertainment. Several people describe the Segways as fast and fun, though that speed is another reason to take the practice session seriously. You should feel comfortable stopping and steering before the group reaches busier streets or tighter spaces.

The tour is not designed as a detailed architectural survey. You will see notable buildings and enjoy the nighttime views, but the guide’s focus remains on death, disaster, ghosts, and gangsters. If architecture is your main goal, another city tour may suit you better.

Price, timing, and the value of a small group

The cost is $75.48 per person for about two hours. That is more than a basic walking tour, but the price includes the Segway, helmet, instruction, guide, and small-group format.

For a first-time rider, the training has real value. You are not simply renting a machine and being sent into the city. The guide teaches you how to use it, checks that you are comfortable, and leads the group throughout the outing.

The small group also improves the experience. With no more than eight people, the guide can offer personal help and keep an eye on riders who are still getting used to the controls. Tammie was especially praised for warning the group about hazards, which is the sort of practical attention that matters on a moving city tour.

I would consider the price fair if you want both transportation and entertainment in one outing. It is less convincing if you mainly want a serious ghost investigation or a long list of exact gangster locations. The value comes from the whole package: instruction, evening sightseeing, real Chicago history, and a fun way to move around.

Tours can sell out during summer, so booking ahead is sensible. You receive confirmation at booking, and free cancellation is available if you cancel at least 24 hours before the scheduled start. Changes or cancellations inside that window are not accepted for a refund.

What to wear and who should book

The tour operates in all weather, so dress for the forecast. Warm layers are especially important because you are outside and moving at a steady pace. One rider specifically wished they had dressed more warmly, and chilly air can feel sharper on a Segway than it does during a slow walk.

The minimum age is 12. The minimum weight is 100 pounds, and the recommended maximum is 260 pounds. Most people can participate, but you should be comfortable standing and controlling the machine for roughly two hours.

This tour suits you best if:

  • You want an unusual way to see central Chicago at night.
  • You enjoy history mixed with ghost stories and crime tales.
  • You are willing to spend time learning a new machine.
  • You prefer a small group to a large sightseeing crowd.
  • You want a lively guide rather than a solemn lecture.
  • You are visiting with family members aged 12 or older.

It may not suit you if you want a strongly frightening experience. The ghost material is present, but the evening leans toward Chicago history, disasters, and gangster stories. A few people also felt the route did not include as many historical sites as expected, so keep the scope moderate.

Should you book the Haunted Ghosts and Chicago Outfit Segway Tour?

Book it if you want to ride, laugh, and learn while seeing Chicago after dark. The careful instruction makes it approachable for beginners, and the strongest guide reports point to a friendly, patient, safety-minded staff.

The best reason to choose it is the blend of movement and place. You hear about the Iroquois Theatre fire, the 1915 river disaster, a ghostly piano, and Chicago’s gangland past while rolling through the streets where the city’s story unfolded.

Do not book it expecting a nonstop haunted experience. The title promises more ghosts than the route may deliver. Think of it as a fun nighttime history tour with a spooky edge, then the $75.48 price becomes easier to justify.

FAQ

Where does the tour start and finish?

It starts at 300 E Monroe St, Chicago, Illinois 60601, and ends back at the same meeting point.

How early should I arrive?

Arrive at least 15 minutes before the scheduled departure time for check-in, waivers, helmet fitting, and training.

Is Segway training included?

Yes. The tour includes a video and thorough instruction, including one-on-one training with the guide.

Are helmets provided?

Yes. Helmets are included and fitted before the tour begins.

What is the minimum age?

The minimum age is 12.

What are the weight requirements?

The minimum weight is 100 pounds. The recommended maximum weight is 260 pounds.

Can I cancel for a refund?

Yes. You can receive a full refund if you cancel at least 24 hours before the experience start time. Cancellations or changes made less than 24 hours before departure are not accepted for a refund.

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