REVIEW · CHICAGO SEGWAY TOURS
Chicago Insider Segway Tour
Chicago opens up quickly from a Segway. This two-hour-and-20-minute ride links Millennium Park, Lakeshore East, and the lakefront without asking you to cover the same ground on foot. I like the small maximum group of five, and I like that a certified guide gives each rider personal training before the tour begins.
The route also packs in unusual Chicago details, from the mouth of the Chicago River and yacht harbors to the site of the city’s first airport and places tied to Al Capone. The main point to consider is simple: you must stand for the entire tour, manage stairs without help, and feel comfortable riding outdoors in whatever weather Chicago provides.
Key points at a glance

- Maximum of five riders: This is a genuinely small group, giving the guide more room to help each person.
- Training comes first: A certified instructor teaches riders one at a time, with helmets and safety guidance included.
- Millennium Park is only the beginning: The route adds Lakeshore East, the Chicago River mouth, harbors, yacht clubs, and the lakefront.
- Two hours and 20 minutes on the move: You cover more central Chicago than you could comfortably walk in the same time.
- Clark and Jeremy earn special praise: Both guides are described as upbeat, clear, funny, and good at helping first-time riders.
- Rain or shine: Ponchos are provided in wet weather, but you still need suitable clothing and closed-toe shoes.
Why a Segway works well in central Chicago

Chicago’s center is compact on a map, but the best sights are spread across parks, riverfront paths, broad streets, and the lakefront. Walking lets you notice plenty, but it also takes time. A Segway gives you a practical middle ground: faster than walking, more open than a vehicle, and still slow enough to hear the guide and look around.
I especially like the small group size here. With no more than five riders, the guide can keep an eye on the group and offer help when needed. That matters during the first few minutes, when you are learning how the machine responds to your weight and movements.
This is not a tour for racing through Chicago. You will be standing, listening, stopping, and gliding at a measured pace. The appeal is the mix of movement and storytelling. You see a lot, but you also get context about how Chicago changed from its early years into the modern city around you.
The price is $72 per person. That is more than a self-guided walk, but the cost includes the Segway, helmet, training, a bag for personal belongings, and a professional local guide. For a first-time visitor with limited time, the value comes from combining transportation, orientation, and live commentary in one outing.
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Starting at 300 East Monroe Street

The tour begins at 300 E Monroe Street at 9:00 a.m. Arrive 15 minutes early. That early arrival is not a suggestion to ignore. You need time to check in, complete the required waiver before arrival, receive your helmet, and take part in the training session.
The training is handled one rider at a time. That setup is useful because it lets you focus on your own machine rather than trying to copy someone else. Segways are designed to be easy to learn, but the first moments still require attention. You need to understand how to start, stop, steer, and balance before joining the city route.
Closed-toe shoes are required, and comfortable clothing makes sense. The tour operates in all weather, so check the forecast and dress for conditions. Ponchos are supplied if rain arrives, but a poncho does not replace a jacket or sensible footwear on a cool Chicago morning.
You will also receive a small bag attached to the Segway for personal belongings. Keep your load light. The practical advantage is that you do not need to carry everything in your hands while steering.
Millennium Park and the modern city
Millennium Park is the natural opening act. It gives you a familiar Chicago starting point, but the tour uses it as more than a photo stop. You glide through one of the city’s best-known public spaces while the guide points out landmarks and frames the surrounding architecture.
The park helps set the tone for the whole ride. Chicago’s modern identity is on full display here, with public art, open space, and tall buildings close together. From a Segway, you can cover the area without the stop-and-start pace of a walking group.
The guide also helps you picture Chicago around the turn of the century. That historical angle is valuable because the city’s present-day appearance can make its early development easy to overlook. As you ride through the center, the narration connects the older city with the newer one in front of you.
Do not expect a long, quiet visit at every landmark. This is a moving tour, not a detailed architectural seminar. You will pause to hear stories, then continue. If you want extended time for photographs at each location, you may prefer a walking tour or a separate visit to Millennium Park.
Lakeshore East and the Chicago River mouth

From Millennium Park, the route continues through Lakeshore East, one of Chicago’s newer neighborhoods. This part of the ride gives you a change of setting. Instead of seeing only famous civic sights, you get a look at how the central city has expanded and changed in recent years.
The route also reaches the mouth of the Chicago River. That location matters because the river is closely tied to Chicago’s growth, engineering, commerce, and identity. You will hear stories that help explain why the waterway is such a visible part of the city, even when it is not the main subject of your visit.
The tour includes stops near yacht clubs and harbors. These details add variety. You are not simply moving from one major landmark to another. The ride shifts between public parks, waterways, modern development, and recreational areas.
One unusual point is the chance to ride near the site connected with Chicago’s first airport. The information provided does not give a detailed explanation of that location, so treat it as a distinctive stop within the route rather than a full museum visit. The guide’s live narration is what gives the point meaning.
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Chicago stories, including Al Capone

A good city tour gives you more than names and dates. This one includes stories tied to Chicago’s rougher past, including the stomping grounds of Al Capone. That adds some edge to the ride and helps explain the city’s long-running reputation for colorful characters and hard politics.
The Al Capone references are part of the wider storytelling rather than a dedicated crime-history tour. If that subject interests you, listen closely and ask questions when the guide pauses. The tour is designed to give you a broad introduction to central Chicago, so it cannot spend the entire morning on one period.
This is where the guide matters most. Clark is praised for being funny and a strong teacher for first-time riders. Jeremy is also described as upbeat, easy to follow, and able to make the tour a highlight of a Chicago visit. Guides with that mix of clarity and energy can turn a list of locations into a connected story.
Do keep your expectations sensible. Live narration varies with the guide, group, traffic, and weather. The tour promises entertaining commentary, but it does not promise a private history lecture or a fixed script delivered word for word.
Twenty minutes along the Chicago lakefront

The final portion focuses on the Chicago lakefront. You ride beside Lake Michigan and stop to hear more unusual stories about Chicago. The open setting gives you a welcome change after the denser downtown streets and taller buildings.
The lakefront is also one of the strongest reasons to choose a Segway. You can cover more ground beside the water while still moving at a pace that lets you take in the view. The route offers a sense of the city’s relationship with the lake, not just its downtown towers.
The lakefront portion lasts about 20 minutes, so do not expect a long beach outing or a relaxed waterfront picnic. Food and drinks are not included, and the tour does not provide a meal stop. Eat beforehand, especially since the start time is 9:00 a.m. and you will be standing for most of the morning.
Weather will shape this section. On a clear day, the lakefront may be the most pleasant part of the ride. On a cold or wet day, the wind can make the same stretch feel much tougher. The company operates rain or shine and provides ponchos in rain, but you should still plan for Chicago conditions.
What the small group changes

A maximum of five riders is one of the strongest features of this experience. Large vehicle tours can give you more comfort, but they often keep you at a distance from the guide. Here, the small group makes the instruction more personal and the narration easier to hear.
It also makes the tour less intimidating for a first-time rider. If you are unsure about the controls, you can receive attention during training instead of trying to solve the problem in a crowd. The guide can also keep the pace more consistent for the group.
The tradeoff is that small tours can feel more affected by the individual people in your group. Everyone must be able to stand, follow instructions, and ride safely. The ride is not suited to someone who wants to sit back without participating.
Who will enjoy this ride most

I would choose this tour if you have two goals: see a wide slice of central Chicago and learn enough history to make the city’s sights more meaningful. It works particularly well early in a visit because the route gives you a broad sense of Millennium Park, the river, the lakefront, and the newer downtown districts.
It also suits first-time Segway riders. The training is thorough, and the guides are praised for clear instruction. You do not need previous experience, but you do need confidence that you can stand and steer for the full tour.
This is not suitable for children under 12. Anyone under 18 must be accompanied by a guardian. Riders must weigh at least 100 pounds and no more than 260 pounds, and pregnant women should not participate.
You must also be able to climb and descend stairs without assistance. Anyone under the influence of alcohol or drugs will not be allowed to ride and will not receive a refund. Those requirements are firm because the tour involves active riding rather than passive sightseeing.
Practical value at $72
At $72, this is a mid-priced Chicago activity. You are paying for more than admission to a single attraction. The fee covers the equipment, helmet, training, personal storage bag, guide, and a route that links several parts of the city.
The value is strongest when you have limited time. In just over two hours, you can see Millennium Park, Lakeshore East, the Chicago River mouth, yacht clubs, harbors, a site linked with the city’s first airport, Al Capone-related locations, and the lakefront. Reaching all of those areas on foot would take much longer.
The cost is less compelling if you already know central Chicago well or prefer to set your own pace. You may want to linger at one landmark, stop for coffee, or spend an hour taking photographs. This tour keeps moving, with time set aside for instruction and group stops.
Free cancellation is available if you cancel at least 24 hours before the 9:00 a.m. start time. Changes made less than 24 hours before departure are not accepted, so make your plans carefully.
Should you book the Chicago Insider Segway Tour?
Book it if you want a friendly, active introduction to central Chicago and you are comfortable standing outdoors for more than two hours. The small group, one-on-one training, and route variety give this experience real practical value. Clark and Jeremy also bring the kind of humor and clear instruction that can make a first Segway ride feel easy.
Skip it if you need a seated tour, dislike riding in poor weather, or want long visits inside specific attractions. The tour is best viewed as a lively city orientation with stories, not as a replacement for museums or a slow architectural walk.
For a first Chicago morning, I like the mix: Millennium Park for the recognizable landmarks, Lakeshore East for the newer city, the river and harbors for local character, and the lakefront for open views. Just arrive early, complete the waiver, wear closed-toe shoes, and let the guide handle the route.
FAQ
How long does the Chicago Insider Segway Tour last?
The experience lasts approximately 2 hours and 20 minutes. The main city ride takes about two hours, followed by about 20 minutes along the Chicago lakefront.
Where does the tour start?
The tour starts at 300 E Monroe St, Chicago, IL 60601, USA. It begins at 9:00 a.m. and returns to the same meeting point.
Is Segway training included?
Yes. A certified guide provides a thorough training and orientation session before departure. Riders are taught one at a time so each person can become comfortable with the machine.
What equipment is provided?
The tour includes a helmet and a bag attached to the Segway for personal belongings. Ponchos are provided if it rains.
What is the minimum age?
The minimum age is 12. Anyone under 18 must be accompanied by a guardian.
Are there weight and physical requirements?
All riders must weigh at least 100 pounds and no more than 260 pounds. You must be able to stand for the entire tour and climb and descend stairs without assistance. The activity is not appropriate for pregnant women.
Can I cancel for a refund?
Yes, you can receive a full refund if you cancel at least 24 hours before the experience start time. Cancellations or changes made less than 24 hours before the start are not accepted.
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